FAQ
Frequently Asked Questions (FAQ)
๐ฆ pawindustrie.com โ Premium Outdoor Tools, Delivered Across the USA
๐ Ordering
Q: How do I place an order?
A: Simply select the shed model you want, click "Add to Cart," and proceed to checkout. Youโll receive an order confirmation via email.
Q: Can I order by phone?
A: Yes! You can place your order over the phone by calling us at +1 (254) 708โ9655
๐ Shipping & Delivery
Q: Do you deliver nationwide?
A: Yes, we ship to most locations across the continental United States.
Q: How long does delivery take?
A: Most sheds ship within 5โ10 business days, depending on product availability and location.
Q: Will someone help unload the shed?
A: Larger sheds ship via freight and include curbside delivery. Please ensure someone is available to receive and inspect the delivery.
๐ Returns & Cancellations
Q: Can I cancel my order?
A: Yes, as long as the item hasnโt shipped. Contact us immediately at pawindustrie@gmail.com or call us.
Q: What is your return policy?
A: Returns are accepted within 14 days of delivery on unused items in original packaging. Custom or assembled sheds may not be returnable.
๐งฐ Product & Assembly
Q: Are your sheds weather-resistant?
A: Yes! Most of our sheds are made from resin, steel, or heavy-duty wood composite and are designed to withstand rain, wind, and snow.
Q: Do the sheds come assembled?
A: No, but they come with step-by-step instructions and are designed for DIY installation. We also offer local assembly in select regions.
Q: Do your sheds include a floor?
A: Some models include a built-in floor; please check the product description or ask us for details.
๐ณ Payment & Financing
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Shop Pay.
Q: Do you offer financing?
A: Yes! You can choose Shop Pay Installments at checkout for easy monthly payments (subject to approval).
๐ Need More Help?
- Email: pawindustrie@gmail.com
- Phone: +1 (254) 708โ9655
- Address:
1200 Hwy 380 Bypass - Graham, TX 76450
United States - Business Hours:
MonโFri: 9 AM โ 6 PM EST